Distributors

How does the video camera work?
The video camera firmly attaches to your pet’s collar thanks to its especially-designed fastening clip. With the video camera safely
in place, press the Record button to start recording. When you have finished recording, recover the camera and connect it to your
PC using the USB cable provided. The recorded video sequences can then be viewed directly onto your computer screen without
the need for any drivers or installation CDs.

How to recharge the battery?
The battery is charged automatically when the video camera is connected to your PC via the USB cable.

Is the video camera waterproof?
In the course of their outdoor wanderings, cats and dogs can find themselves in humid or wet environments. Thanks to its waterproof casing, this video camera can be used in wet or damp conditions and even in the rain. However, this camera has not been designed
to be fully submerged in water (like when your dog decides to take a dive or have a swim in the lake!).

Is it the same model for both cats and dogs?
Yes. Thanks to its especially-designed fastening clip, the camera can be fitted to collars from 1 to 3cm wide.

Can this camera be harmful to my pet?
This video camera can by no means be harmful to your pet. Once in place, your pet will forget it’s there! However, cat owners are
advised to take the usual precautions associated with the use of a collar. It is recommended that cats be fitted with a safety or
breakaway-type collar: these safety collars are entirely made of plastic or nylon and consist of two parts connected by an expandable elasticated portion for your cat’s safety.

 What happens if my pet looses the camera?
The fastening clip of this video camera has been especially designed to attach firmly to your pet’s collar. However, should the camera
be lost, this video camera offers an area at the back for the owner to handwrite his or her name and contact details.

General queries regarding payment

How to make an e-payment?
Eyenimal.com trusts the PayPal solution for all online payments. To make a purchase, please let yourself be guided by the online
system. Once your order has been validated, you will be automatically redirected to the PayPal site, and voila!

Should you have further queries regarding online payment, please do not hesitate to contact us : contact@eyenimal.com.